Privacy Notice
Privacy Notice
1. Data Controller
The data controller for Ensiaputaito.net is Ensiaputaito Wilderness Medicine Oy (Business ID 362896-5).
The contact person for matters concerning the register is:
Ensiaputaito Wilderness Medicine Oy (Business ID 362896-5)
Pesäpuunkatu 6, 53850 Lappeenranta, Finland
CEO Tommi Ulmanen
+358 50 338 7986
info@ensiaputaito.net
www.ensiaputaito.net
2. Name of the Register
The name of the register is the Ensiaputaito Customer Register.
3. Purposes of Processing Personal Data
Personal data is processed for purposes related to managing, administering and developing customer relationships, providing and delivering services, developing services and handling billing. Personal data is also processed for the purposes necessary to investigate potential complaints and other claims.
In addition, personal data is processed for customer communications, such as providing information and sending news and updates, as well as for marketing purposes. This includes direct marketing and electronic direct marketing.
Customers have the right to prohibit direct marketing addressed to them.
The Data Controller processes personal data itself and uses subcontractors who process personal data on behalf of and under the instructions of the Data Controller.
4. Legal Grounds for Processing
The legal grounds for processing personal data are the following grounds under the EU General Data Protection Regulation (hereinafter also referred to as the “GDPR”):
the data subject has given consent to the processing of their personal data for one or more specific purposes (Article 6(1)(a) GDPR);
processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract (Article 6(1)(b) GDPR);
processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party (Article 6(1)(f) GDPR).
The legitimate interest of the Data Controller referred to above is based on the relevant and appropriate relationship between the data subject and the Data Controller arising from the fact that the data subject is a customer of the Data Controller, and where the processing takes place for purposes that the data subject could reasonably expect at the time the personal data was collected and in the context of the relevant relationship.
5. Content of the Register (Categories of Personal Data Processed)
The register generally contains the following personal data concerning registered individuals:
Basic and contact details: first name, surname, address, telephone number and email address; company name and company VAT number (if the customer is a company);
Information concerning the individual's direct marketing consents and prohibitions; information about orders; the date and method of joining the mailing list; information about email openings and clicks on email links; and information entered by the customer into the training application.
6. Regular Sources of Personal Data
Personal data is collected directly from the data subject.
Personal data is also collected and updated, within the limits permitted by applicable legislation, from publicly available sources relevant to the management of the customer relationship between the Data Controller and the data subject and through which the Data Controller fulfils its obligations relating to maintaining customer relationships.
7. Retention Period of Personal Data
Personal data collected in the register is retained only for as long as, and to the extent that, it is necessary in relation to the original or compatible purposes for which the personal data was collected.
The need to retain personal data is assessed every five years. In any event, information concerning a data subject is deleted from the register five years after the customer relationship between the data subject and the Data Controller has ended and all obligations and measures related to the customer relationship have been completed. For example, accounting records are retained for five years from the end of the financial year.
The Data Controller regularly assesses the necessity of retaining personal data in accordance with its internal policies. In addition, the Data Controller takes all reasonable measures to ensure that personal data that is inaccurate, incorrect or outdated in relation to the purposes of processing is deleted or corrected without undue delay.
8. Recipients of Personal Data and Regular Disclosures
Personal data is not disclosed to external parties.
9. Transfers of Personal Data Outside the EU or EEA
Personal data contained in the register is not transferred outside the European Union or the European Economic Area.
10. Principles of Register Security
Materials containing personal data are stored in locked premises accessible only to designated persons who are authorised to access them as required by their duties.
The database containing personal data is located on a server kept in a locked facility accessible only to designated persons who are authorised to access it as required by their duties. The server is protected by an appropriate firewall and other technical security measures.
Access to databases and systems is granted only through individually assigned usernames and passwords. The Data Controller has restricted access rights and permissions to information systems and other storage platforms so that personal data may only be accessed and processed by persons who need such access for the lawful processing of the data. In addition, access and usage events relating to databases and systems are recorded in the log data of the Data Controller's IT systems.
The Data Controller's employees and other persons are bound by a duty of confidentiality and are required to keep confidential any information they receive in connection with the processing of personal data.
11. Rights of the Data Subject
The data subject has the following rights under the EU General Data Protection Regulation:
the right to obtain confirmation from the Data Controller as to whether or not personal data concerning them is being processed and, where personal data is being processed, the right to access the personal data and the following information: (i) the purposes of the processing; (ii) the categories of personal data concerned; (iii) the recipients or categories of recipients to whom the personal data has been or will be disclosed; (iv) where possible, the envisaged period for which the personal data will be stored or, where this is not possible, the criteria used to determine that period; (v) the right to request from the Data Controller rectification or erasure of personal data concerning the data subject or restriction of processing of personal data concerning the data subject, or to object to such processing; (vi) the right to lodge a complaint with a supervisory authority; and (vii) where the personal data is not collected from the data subject, any available information as to its source (Article 15 GDPR). The basic information described in points (i)–(vii) is provided to the data subject through this form;
the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal (Article 7 GDPR);
the right to request that the Data Controller rectify, without undue delay, inaccurate or incorrect personal data concerning the data subject and the right to have incomplete personal data completed, including by providing a supplementary statement, taking into account the purposes for which the data was processed (Article 16 GDPR);
the right to request that the Data Controller erase personal data concerning the data subject without undue delay, provided that (i) the personal data is no longer necessary for the purposes for which it was collected or otherwise processed; (ii) the data subject withdraws consent on which the processing is based and there is no other legal ground for the processing; (iii) the data subject objects to the processing on grounds relating to their particular situation and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing for direct marketing purposes; (iv) the personal data has been unlawfully processed; or (v) the personal data must be erased to comply with a legal obligation under EU or national law to which the Data Controller is subject (Article 17 GDPR);
the right to request that the Data Controller restrict processing where (i) the data subject contests the accuracy of the personal data, for a period enabling the Data Controller to verify the accuracy of the personal data; (ii) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead; (iii) the Data Controller no longer needs the personal data for the purposes of processing, but the data subject requires it for the establishment, exercise or defence of legal claims; or (iv) the data subject has objected to processing on grounds relating to their particular situation, pending the verification of whether the legitimate grounds of the Data Controller override those of the data subject (Article 18 GDPR);
the right to receive personal data concerning the data subject that they have provided to the Data Controller in a structured, commonly used and machine-readable format and the right to transmit that data to another data controller without hindrance from the Data Controller to which the personal data was provided, where the processing is based on consent as referred to in the Regulation and the processing is carried out by automated means (Article 20 GDPR);
the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of their personal data infringes the EU General Data Protection Regulation (Article 77 GDPR).
Requests concerning the exercise of data subject rights should be addressed to the Data Controller's contact person specified in Section 1.
12. Web Analytics
Certain services collect anonymised information about visits to the website without collecting personal data.
We work with Microsoft Clarity and Microsoft Advertising to collect information about how you use our website. We use behavioural analytics, heatmaps and session recordings to improve and market our website, products and services. Website usage data is collected using first-party and third-party cookies and other tracking technologies. For more information about how Microsoft collects and uses your data, please refer to Microsoft's Privacy Notice.
13. Targeted Marketing
Based on visits to our website, we may provide targeted advertising through the following services: Facebook, Google, YouTube and Instagram.
14. Contact Information
Ensiaputaito Wilderness Medicine Oy (Business ID 362896-5)
Pesäpuunkatu 6, 53850 Lappeenranta, Finland
CEO Tommi Ulmanen
+358 50 338 7986